Meet the Team

Bankers Title’s staff brings over 100 years of title insurance and real estate experience to the task of providing market-leading service and expertise to our customers. Our team includes a commercial lender, and two Certified Commercial Underwriters.

Robyn C. Parker - Vice President/Agency Manager

Robyn joined Bankers Title, LLC in July of 2001. Prior to joining the agency, Robyn had been a career community banker since 1984. During her banking career she held various positions in the bank including Vice President of Commercial Lending. Robyn is a 1995 graduate of The Virginia Bankers School of Bank Management. She has over 25 years of experience providing quality customer service to clients.

Robyn enjoys working with and educating all parties within a real estate transaction to ensure a smooth transaction. Robyn holds a title insurance license in Virginia, North Carolina and Maryland. Memberships include VLTA, VMLA, and the Southside Builders Association. Robyn volunteers with the United States Equine Rescue League-Richmond Division.

Jaime Brown - Director of Operations & Settlement, Commercial Underwriter

Jaime joined Bankers Title in November of 2000.  She has over 20 years of experience in the title insurance industry.  Jaime is a licensed title insurance underwriter in Virginia, North Carolina, Maryland, and District of Columbia, and she is a Certified Commercial Underwriter, through Investors Title.  As the Director of Operations & Settlement, Jaime’s duties change daily, yet her number one priority is always to provide an excellent customer experience for everyone involved in the various real estate transactions our agency handles. Jaime grew up on a farm in Cumberland, Virginia.  She enjoys spending time outside playing with her daughter and taking road trips to new places.

Carol Butler - Director of Business Development

Carol accepted the position with Bankers Title as Director of Business Development in August 2018. She has been in the title and escrow business since 1993, and in 2011 became the sole owner of Pembroke Title. In 2018, her company was awarded Best in Business, Best Title Company in Tidewater. Carol provides the 16-hour pre-licensing class for the Virginia Title Agent exam through Shipman and Butler Consulting, LLC.  She has also provided training and consulting to attorneys, real estate agents, and title agents. Being a Tidewater native, she has many affiliations in the area. She is associated with the Downtown Norfolk Council, Virginia Beach Agency on Aging, is a board member for the American Diabetes Association, and a member of Champagne, an all-girl band.  Carol holds distinctions of VLTA’s 1st Title Idol and the first Distinguished Member award.  Carol, a black belt in karate, lives in Downtown Norfolk.

Kay Callis

Kay joined Bankers Title in January of 2016.  Kay has over 5-years work history having worked for the county planning/zoning and building inspection departments.  In addition, she worked various jobs for a leading residential home builder.  Kay is responsible for various administrative duties in the office including coordinating recording services and managing our imaging process for closed files.  Kay’s passion is planting flowers and her houseplants.  She and her family enjoy traveling to different beach resorts when on vacation.                                                                                                                                                                                                                                                                                                         .

Vicky Carter - Settlement Processor

Vicky joined Bankers Title in May of 2016.  She has more than 15 year experience in the real estate industry. Vicky is generally the first contact with the parties involved in new settlement orders as she gathers all the various details needed to complete a seamless closing transaction.  Her previous experience as a Licensed Real Estate Agent allows valuable insight to providing an outstanding client experience with each transaction.  Vicky is originally from upstate New York and enjoys traveling, wine tasting, gardening, and outdoor adventures with her family and friends.                                                                                                                                                                                                                                                                                                                               .

Cindy Dail - Senior Settlement Service Coordinator

Cindy joined Bankers Title in July of 2010.  Prior to Bankers Title, she worked as real estate paralegal. Cindy has a 29 year work history in all areas of Real Estate Settlement Services, residential and commercial.  She is responsible for coordinating and performing all aspects of commercial and residential real estate closings.  Cindy’s vast knowledge and experience with commercial real estate transactions allows our agency to provide exceptional service and accuracy on highly complicated transactions.  Cindy’s home town is Newport News. Her passion is camping and boating with her family and her two dogs.                                                                                                                                                                                                                                    .

Rebecca Henry - Certified Commercial Underwriter

Rebecca joined Bankers Title in September of 2006.  She has over 20 years of experience as a title insurance underwriter.  Rebecca holds a title insurance license in Virginia, North Carolina, Maryland and District of Columbia, in addition she is a Certified Commercial Underwriter, through Investors Title.  Rebecca is trained and proficient handling multi-million commercial transactions. Prior to joining the Bankers Title team, she was an underwriter at Investors Title’s Winston-Salem agency. Rebecca enjoys spending her free time cruising on the high seas and spending time at the beach with her family and a good book.                                                                                                                                                                                      .

Lacey Kelsey - Title Underwriter

Lacey joined Bankers Title in July of 2003.  She is licensed as a title insurance underwriter in Virginia, North Carolina and Maryland.  Lacey currently manages our construction loan files, final title policies, and coordinates our incoming orders process.  She is full of knowledge and is always willing to find an answer to your question. Lacey is originally from upstate New York.  Her family moved to Virginia when she was 13 years old.  Lacey’s passion is her family and she loves spending time with them camping and riding horses.

                                                                                                                                                                    .

Julie Krupnick - Settlement Processor

Julie joined Bankers Title in 2018 after being employed by Pembroke Title, LLC as their Office Manager and more recently as an underwriter. Julie’s background in office management and title work has afforded her the skills necessary to step into the position of Settlement Processor with Bankers Title.  She lives in Virginia Beach, Virginia with her husband, Tom. She enjoys volunteering with the American Diabetes Association and has participated in several diabetes trials through the University of Virginia. When she is not volunteering, Julie enjoys travel, working out at 9 Round Fitness and other healthy lifestyle activities with Tom.                                                                                                                                                                    .

Lisa Miller - Title Underwriter

Lisa joined Bankers Title in February, 2015. Prior to working for Bankers Title, she worked in the banking industry and has 12 years of real estate experience. Lisa holds Title Underwriting Licenses in Virginia and North Carolina, and obtained an Associate of Science Degree from Richard Bland College.  Her primary responsibility is underwriting title abstracts and preparing title commitments.  In addition, she helps manage incoming emails and new orders. Lisa's previous loan processing experience with community banks allows her the insight to provide our clients with excellent service. She promotes team work and leads our team in various community service projects.  Lisa also enjoys baking, staying active and leading a healthy life style.